Enjoy 20% OFF20% OFF20% OFF your next purchase with code SAVE20 - limited time only!

Terms and Conditions

1. Acceptance of Terms

By accessing LaunchApp.com.au, you agree to be bound by these Terms and Conditions, all applicable laws, and Australian regulations. You are responsible for compliance with any local laws. If you do not agree with these terms, you are prohibited from using this site. The materials on this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on LaunchApp’s website for personal, non-commercial transitory viewing only. Under this license, you may not:

  • Modify or copy the materials.

  • Use the materials for any commercial purpose or public display.

  • Attempt to decompile or reverse engineer any software or app prototypes on the website.

  • Remove any copyright or proprietary notations.

  • Transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions.

3. Disclaimer

The materials on LaunchApp’s website are provided on an “as is” basis. LaunchApp makes no warranties, expressed or implied, and hereby disclaims all other warranties, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

4. Limitations of Liability

In no event shall LaunchApp or its partners be liable for any damages (including loss of data, loss of profit, or business interruption) arising out of the use or inability to use the materials on the website, even if LaunchApp has been notified of the possibility of such damage.

5. Revisions and Errata

The materials appearing on LaunchApp’s website could include technical, typographical, or photographic errors. LaunchApp does not warrant that any of the materials are accurate, complete, or current. We may make changes to the materials at any time without notice but do not commit to updating them.

6. External Links

LaunchApp has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement. Use of any linked website is at the user’s own risk.

7. Governing Law

Any claim relating to LaunchApp’s website or services shall be governed by the laws of the State of Victoria, Australia (or your specific Australian state) without regard to its conflict of law provisions.

Service Guarantee & Refund Policy

At LaunchApp, we focus on building high-performance applications and scaling digital products. We stand by our development process and offer a structured assurance to protect your investment.

1. Project-Based Assurance

Our development strategy is milestone-driven. We ensure that every phase of the project—from Discovery to Deployment—is approved by you before moving forward.

2. Commitment Period

For large-scale app development and scaling services, this policy applies to clients who have a signed service agreement for at least 3 to 6 months.

3. Pro-Rated Refund Structure

If we fail to meet the technically agreed-upon milestones (e.g., MVP delivery or Feature Sprint) within the committed timeframe, you may request a pro-rated refund for the un-started phases of the project.

Calculation: Total Project Fee – (Cost of Completed Milestones + Admin Fees) = Refund Amount.

4. Conditions & Exclusions

  • Cooperation: The guarantee is only valid if the client provides necessary assets, feedback, and approvals within the agreed timelines.

  • Third-Party Factors: Delays caused by third-party APIs, App Store/Play Store approval delays, or hardware limitations are not grounds for a refund.

  • Request Period: Refund requests must be submitted in writing within 14 days of a missed milestone.


Contact Us

For any questions regarding these Terms, please reach out to our team:

Didn’t find your answer? Submit your question